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Free Wheelchair Transportation for Medical Appointments: How Insurance-Covered NEMT Works

Do you or someone you know use a wheelchair and need reliable transportation for regular medical appointments like dialysis, chemotherapy, or specialist visits?

You may be eligible for FREE wheelchair transportation through your insurance.

Many people don’t realize that their health plan includes Non-Emergency Medical Transportation (NEMT) benefits — which can cover wheelchair transportation to and from medical appointments at no out-of-pocket cost.


You May Qualify If You’re Covered By Plans Like:

  • AvMed

  • CarePlus

  • Humana

  • Devoted

  • Gold Kidney

  • Longevity

  • Prominence Health

  • Solis

  • Sunshine Health

  • WellCare

These plans (and others) often include NEMT benefits as part of the policy.


What Is NEMT?

Non-Emergency Medical Transportation (NEMT) is an insurance benefit designed to help patients get to essential medical care safely. It covers transportation for:

  • Dialysis

  • Chemotherapy

  • Specialist visits

  • Doctor appointments

  • Ongoing treatment plans

  • Follow-up care

  • Outpatient procedures

If your plan includes NEMT, wheelchair transportation can be fully covered by insurance.


How to Access FREE Wheelchair Transportation

Follow this simple process:

1. Call the number on the back of your insurance cardAsk if you have NEMT (Non-Emergency Medical Transportation) benefits.

2. Confirm wheelchair transportation coverageVerify that wheelchair-accessible transportation is included.

3. Ask if you can choose your own transportation providerSome plans allow member choice.

4. If yes, request: NDI Health Services (This is our registered DBA name in insurance systems — it is still Skyline Transport, just listed differently for insurance and broker networks.)


Important to Know

When insurance is paying:

  • You must start with your insurance provider

  • Insurance will route you through a transportation broker (such as Modivcare, Alivi, MTM, etc.)

  • The broker then assigns the trip to a transportation company — like Skyline Transport (NDI Health Services) — to perform the service

This is how insurance-paid wheelchair transportation works.


Why This Matters

Many patients pay out-of-pocket simply because they don’t know they have coverage.

Others don’t know how to access it properly. NEMT benefits exist specifically to remove transportation barriers to care.


Start Here

If you or a loved one needs wheelchair transportation for ongoing medical appointments, your first step is simple:

  1. Call your insurance provider

  2. Ask about NEMT benefits

  3. Confirm wheelchair transportation coverage

  4. Ask about provider choice

  5. Request NDI Health Services (Skyline Transport) if allowed

This process can unlock free, reliable wheelchair transportation for ongoing medical care.


If Insurance Does NOT Cover the Trip

If your insurance plan does not cover wheelchair transportation, Skyline Transport does offer private pay options so patients and families can still access safe, reliable, professional transportation for medical appointments.


Call 800-515-8028 or complete a quote request on our website: https://www.skylinetransportfl.com/wheelchairtransportquote



 
 
 

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